Anti-Fraud Policy

1. Introduction

Shina Music Entertainment is committed to maintaining a fair and transparent ecosystem for all artists, labels, and rights holders on our platform. This Anti-Fraud Policy outlines our stance on fraudulent activity, including but not limited to artificial stream manipulation, fake plays, bot traffic, and any other form of dishonest behavior designed to inflate streaming numbers or royalty earnings.

2. Prohibited Activities

The following activities are strictly prohibited on Shina Music Entertainment:

• Using bots, scripts, or automated tools to generate artificial streams, plays, or downloads
• Purchasing streams, plays, followers, or playlist placements from third-party services
• Encouraging or incentivizing others to stream your music repeatedly in exchange for compensation
• Manipulating streaming platform algorithms through coordinated or fake listener activity
• Uploading music you do not own or have rights to distribute
• Using fake or misrepresented metadata (artist names, ISRC codes, UPC barcodes)
• Creating multiple accounts to bypass platform restrictions or multiply royalty payouts
• Any form of click fraud, ad fraud, or revenue manipulation

3. Detection & Monitoring

We use a combination of automated systems and manual review to detect suspicious activity. Our monitoring includes:

• Real-time stream pattern analysis and anomaly detection
• Audio fingerprinting to identify duplicate or unauthorized content
• Cross-platform royalty and stream data reconciliation
• IP address and device fingerprint analysis
• Collaboration with streaming platforms' own fraud detection systems

Streaming platforms regularly conduct their own audits and share fraud reports with distributors. Any fraudulent streams identified are removed from your royalty calculations retroactively.

4. Consequences of Fraud

If fraudulent activity is detected on your account or content, we will take immediate action which may include:

• Immediate suspension of payouts pending investigation
• Removal of the affected release from all streaming platforms
• Permanent termination of your account without refund
• Withholding of all earnings associated with fraudulent streams
• Reporting of the activity to streaming platforms, which may result in blacklisting
• Legal action where applicable under applicable law

5. Your Responsibilities

By using Shina Music Entertainment, you agree to:

• Only distribute music that you own or have the legal right to distribute
• Promote your music only through legitimate, organic means
• Immediately notify us if you suspect fraudulent activity on your account
• Cooperate fully with any investigation into suspected fraud
• Ensure all metadata submitted is accurate and truthful

6. Appeals Process

If you believe your account has been incorrectly flagged for fraudulent activity, you may submit an appeal by contacting our support team. Appeals must be submitted within 30 days of receiving a notification. We will review all appeals fairly and respond within 14 business days.

Please note that while an appeal is under review, your account and payouts may remain suspended. We will communicate the outcome of your appeal via email.

7. Reporting Fraud

If you suspect another artist or account is engaging in fraudulent activity that affects the integrity of the platform or your own earnings, please report it to us via our support page. All reports are treated confidentially.

8. Policy Updates

This policy may be updated from time to time to reflect changes in industry standards, platform requirements, or applicable law. We will notify registered users of significant changes via email. Continued use of our platform after any changes constitutes acceptance of the updated policy.

If you have any questions about this policy, please contact us through our support page.